Testimonials – Increase Average Order Value

There was a definite apprehension amongst some members of my team around gaining referrals and in particular how to approach the subject with customers and prospects. Previous “schemes” had worked short term, but had failed to achieve the results I needed long term.  Space2’s combination of theory, and practical exercises meant the Sales teams agreed and created the tools to make referrals part of their working practice. It ultimately changed the behavior of the whole team.

Referrals have now become part of my teams working practice on a day to day basis.  In fact, the course, along with internal incentives have created a “buzz” around gaining referrals and produced results beyond what I had expected.  We have also implemented systems to record and track where our referrals are generated.  The activity has increased and New Business generated from referrals has more than doubled within my team alone!!

I would highly recommend this programme. It really has breathed new life into my team and increased revenue.

Customer Development Manager

Cold calling was proving time-consuming & expensive. We worked with space2 to help us generate more new business through referrals (something we had attempted to do before but had limited success). The project paid for itself within 8weeks. We found prospects easier to find and closed more quickly. They were also more profitable! The pipeline currently contains 33 new opportunities which started as referrals. A must do for anyone who wants to get more referrals & reduce their cost of sale.

Head of Sales

In just 3 months my new business team’s activity rate transformed (improving by 75%) as a result of Space2’s work. The numbers below speak for themselves:-

Not only did the quantity of appointments increase but many came away saying the quality of the meetings were better. Time was being used more efficiently and the closing ratio also increased. Thank you Space2

Head of Sales – Information sector

Space2 helped us to develop an INNOVATIVE APPROACH to bridge the performance GAP in our sales team. In 5 months this resulted in:-

•  A reduction in discount levels / Discounting from 25% down to 10%
• An increase in Average Order Values / AOV – Increased by 62%
• Improvement in Conversion Rates /Conversion Rate -New Business from 22% to 30%

….. and all of this was achieved with no disruption to salesforce productivity.

Head of Sales